Privacy Policy
We’re a small family business and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or buy our products.
Information We Collect
We collect only the information needed to process your order and improve your experience, such as:
- Contact details (name, email address, phone number, shipping and billing address)
- Order details (products purchased, payment method, transaction data)
- Device and usage data (browser type, IP address, pages visited, cookies)
- Customer service information (emails or messages you send to us)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our products and website
- Send updates or special offers if you’ve opted in
We do not sell your personal information.
Sharing Your Information
We only share your information with trusted partners who help us run our business, such as:
- Payment processors (to process your payment securely)
- Shipping carriers (to deliver your order)
- Website analytics tools (to understand how visitors use our site)
These partners are required to protect your data and may only use it for the services we request.
Cookies and Tracking
Our website uses cookies to help it function properly and to understand how visitors use it. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Some parts of the site may not work correctly without cookies.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request that we correct or delete your personal information
- Opt out of receiving marketing communications
To make a request, please contact us at contact@bloonsy,com. We’ll respond promptly.
Data Retention
We retain your order information for our records unless and until you ask us to delete it, or as required by law.
Children’s Privacy
Our website and products are not directed to children under 13. We do not knowingly collect information from children under 13.
Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please email us at co*****@*****sy.com