Shipping Policy

Effective Date: 10/23/2025

Bloonsy (“we” and “us”) is the operator of (https://bloonsy.com) (“Website”). By placing an order through this Website, you agree to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

• Subject to stock availability. We strive to maintain accurate stock counts on our website, but occasionally there may be a stock discrepancy, and we may not be able to fulfill all your items at the time of purchase.
• In this instance, we will fulfill the available products and contact you about whether you would prefer to:
  • Await restocking of the back-ordered item, or
  • Receive a refund for the unavailable item.

2. Shipping Costs

• Ground/Standard Shipping within the continental US is free on all orders.

3. International Shipping

• Bloonsy offers international shipping to select countries.
• Shipping Costs for international orders are borne by the customer. The exact cost is calculated at checkout based on the destination country and the weight of the package.
• Customs, Duties, and Taxes: Any customs duties, import taxes, or other fees imposed during or after shipping are the responsibility of the customer.

4. Delivery Terms

4.1 Transit Time Domestically

• Domestic shipments are generally in transit for 2 – 7 business days.

4.2 Dispatch Time

• Orders are usually dispatched within 2 business days of payment confirmation.
• Our warehouse operates Monday – Friday during standard business hours, excluding national holidays. In these instances, we take steps to minimize shipment delays.

4.3 Change of Delivery Address

• Delivery address changes are accepted before the order has been dispatched. Please contact us promptly for any changes.

4.4 P.O. Box Shipping

• Bloonsy ships to P.O. box addresses using postal services only.
• Courier services are not available for P.O. box deliveries.

4.5 Military Address Shipping

• We ship to military addresses using USPS.
• Courier services are not available for military addresses.

4.6 Items Out of Stock

• If an item is out of stock, we will:
  • Cancel and refund the out-of-stock item(s), and
  • Dispatch the rest of the order.

4.7 Delivery Time Exceeded

• If your delivery time exceeds the estimated timeframe, please contact us so we can conduct an investigation.

5. Tracking Notifications

• Upon dispatch, customers will receive a tracking link to follow the progress of their shipment with real-time updates from the shipping provider.

6. Parcels Damaged in Transit

• If you receive a damaged parcel, please:
  • Reject the parcel from the courier and contact our customer service, or
  • If delivered without you being present, contact our customer service for further assistance.

7. Sales Tax

• Sales tax is already included in the price of the goods as displayed on the website.

8. Cancellations

• If you change your mind before receiving your order, cancellations are accepted anytime before the order has been dispatched.
• If an order has been dispatched, please refer to our Refund Policy.

9. Returns

• Please review our Refund Policy for detailed information on returns and refunds.

10. Customer Service

For all customer service inquiries, please contact us at:

• Email: contact@bloonsy.com

Bloonsy reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.